Returns and Refunds Policy
At Bruno Dermal Filler, we prioritize your satisfaction and safety by ensuring all aesthetic products meet the highest quality standards. If your order arrives damaged or incorrect, you may initiate a return within 14 days of receipt, provided the medical seals remain intact.
Contact Support
Email our customer service team with your order number and photos of the items you wish to return.
Review Approval
Our quality assurance team will review your request to ensure the product's sterile packaging has not been compromised.
Secure Packaging
Once approved, securely pack the items in their original boxes to prevent damage during transit back to our warehouse.
Refund Processing
After we receive and inspect the returned goods, your refund will be processed to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing